Support

It is up to the organizer. An activity can be free, ask for a voluntary contribution, or sell tickets at a fixed price. A free activity costs nothing and your registration is confirmed right away. With a voluntary contribution you choose the amount yourself and may enter 0 CZK. A paid registration goes through the secure Stripe gateway, and a service fee of 7 CZK + 2 % is added to the price.

You need an account and you have to be signed in; then you add the activity with the Create activity button. Sports activities are not just running or cycling — you can choose from a whole range of sports. If you cannot find yours in the list, write to us and we will be happy to add it. To publish an activity with a voluntary contribution or a fixed price you also need an active wallet and two-factor authentication turned on. A draft saves without them.

We recommend arriving a few minutes early so you don't miss the introductory information about the event, the route and safety. The introductory meeting helps you get to know other participants and ensures that everything runs smoothly and in a relaxed atmosphere.

You can find all information about the activity in its details on the registration page. If you are missing any information, you can log in and write directly to the organizer via the internal chat.

Absolutely! You are more than welcome to join MoveConcept events even if you don’t speak Czech. Our community is diverse and inclusive, and many participants speak English. We strive to make everyone feel comfortable and included – language will not be a barrier!

Participation in the activities is at your own risk. We recommend that you be in good health and have your own insurance. You can find details in the Activity Participation Guidelines section.

Yes, we often take photos and record the atmosphere for social media and the web at our events. If you do not wish to be recorded, just let us know - we are happy to respect that. You can find more information in the Photo usage policy section. If the event is organized by another organizer other than MoveConcept, you need to communicate directly with them regarding recording.

Points are added automatically once the activity has ended:

• 40 points for attending an activity you showed up for
• 60 points for hosting an activity that at least 3 guests attend

You can find all the details about the rewards system in the Loyalty program section.